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How to Create a Custom Email with the Scheduler Add-On in Rentopian

Learn how to create and customize email templates using the premium Scheduler add-on.

Jessica Festa avatar
Written by Jessica Festa
Updated this week

Rentopian’s Scheduler add-on allows you to create and schedule custom emails using templates. Follow these steps to set one up:

1. Navigate to Templates

  • In the left-hand menu, expand Scheduler.

  • Click on Templates to view your list of templates.

2. Add a New Template

  • Click the green Add Template button.

  • If you have multiple locations, select the correct one.

  • Enter a Title and a Subject Line for your email.

  • Choose a Type:

    • Transaction – provides the most shortcode options.

    • Invoice – focused on payment and balances.

    • Client – general client-related emails.

3. Set Recipients

  • Add additional recipients if needed.

  • Change the Reply-To address if you want responses sent somewhere other than your default email address.

4. Edit Email Content

  • Type your email into the content box using the formatting tools.

  • If you already have HTML/CSS code, click View → Source Code and paste it in.

5. Use Shortcodes

  • Click the three-dot menu to view available shortcodes.

  • Company Details shortcodes add business information.

  • Custom Tags add client or transaction details.

  • Clicking a shortcode inserts it at your cursor’s location in the email.

6. Attach Documents (Optional)

  • Choose to attach:

    • A copy of transaction details (like a quote or order)

    • A copy of invoice details

    • A packing list

7. Save Your Template

  • Click the green Save Template button.

  • You’ll be returned to the template list with a green success message at the top.

Need Help?

If you have any questions about creating custom emails with the Scheduler add-on, contact our team at [email protected].

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