Overview
When integrating Stripe with Rentopian, you may encounter the following error message:
"This integration service is unsupported for publishable key tokenization. ..."
This typically occurs when your Stripe account is not configured to allow tokenization of card data using a publishable key without Stripe’s pre-built UI components. This setting must be manually enabled in your Stripe dashboard.
Cause
Stripe restricts tokenization using publishable keys unless you explicitly allow it in your integration settings. Without this setting, Rentopian cannot collect card data using its custom UI.
Solution
To resolve this issue, you’ll need to update your Stripe account settings:
Log in to your Stripe Dashboard Integration Settings.
Scroll down to the section titled Enable card data collection with a publishable key without using Stripe's pre-built UI elements.
Toggle the switch to enable this setting (see screenshot below).
Your changes will be saved automatically. No additional action is needed.
Once enabled, Rentopian will be able to tokenize and process card data using your Stripe publishable key.
Additional Resources
Need Help?
If you're still seeing errors after enabling the setting, contact [email protected] for assistance.