Order Size-Based Fees allow you to automatically add additional charges based on the value of a transaction.
These fees can be configured as either a flat dollar amount or a percentage and can be applied to different order value ranges.
Where to Find Order Size-Based Fees
Go to Settings.
Click Delivery Fees / Options.
Select the Additional Charges tab.
Under Additional Charges, you will find the Order Size-Based Fees section.
Creating an Order Size-Based Fee
To create a new fee:
Click the blue Add Fee button.
Complete the fee settings.
Click the green Confirm button.
Fee Settings
Total Minimum
Enter the lowest order value that should trigger this fee.
Total Maximum
Enter the highest order value included in the range.
Tip: If you'd like to add a percentage based fee for all orders, enter 0 in the minimum and a number larger than your highest value order in the maximum like 999999.
Fee Type
You can choose between:
Dollar Amount (Flat Fee)
Percentage
Amount
Enter the fee amount.
Example Fee Structure
Order Total Range | Fee |
$0 - $249.99 | No Fee |
$250 - $999.99 | $150 Flat Fee |
$1,000 - $9999999 | 10% Fee |
Managing Existing Fees
After a fee is created, it will appear in the Order Size-Based Fees table.
You can:
Edit a fee using the pencil icon
Delete a fee using the trash can icon
Using Percentage-Based Fees
When using percentage fees, you can control what value the percentage is calculated from.
This setting is located under the Options tab of your Delivery Fees settings.
Product Subtotal
The percentage is calculated using the full product subtotal of the transaction.
This includes the total rental and sale pricing currently on the order.
Product Raw Subtotal for One Day
The percentage is calculated using the standard rental or sale prices of the products.
This ignores any additional rental days that may increase the transaction subtotal.
Product Subtotal for One Day
The percentage is calculated using only one rental day's worth of product pricing.
Example:
A rental item costs $100 per day.
The customer rents it for 3 chargeable days.
The product subtotal is $300.
The one-day subtotal remains $100.
If your fee is based on Product Subtotal for One Day, the percentage would be calculated from $100 instead of $300.
Need Help?
If you have questions about creating order size-based fees, please contact us at [email protected].