Go to the Settings section from the main menu and click on the E-mails and Templates cell block.
Click on the Email Exclusions tab.
Here you create exclusion lists that can be used in the future to exclude certain clients who are on the list from being sent certain emails.
For example, while using our Scheduler (which is a premium feature) to send certain emails specified by triggers such as sending specific emails after 10 days upon receiving an order and processing payment, you can select the option of not sending those emails to the clients who are on the exclusion list.
Another example could be keeping a list of excluded emails of clients who complained or were not happy so that those clients are excluded from receiving any automated review/feedback request emails.
To create an exclusion list, click on the “Add Exclusion List” button. A pop-up window will open.
Title – Enter the title for the list
Emails – Enter the emails of the clients you want to put on the exclusion list.
Click on the “Confirm” button.
On the list below you can sort the lists by title or emails by clicking on the appropriate column. You can also edit or delete the list by choosing one of the options under the “Actions” column.