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How to Send an Invoice to a Customer in Rentopian

Learn how to send an invoice to a customer in Rentopian via email or print, including email templates and payment options.

Jessica Festa avatar
Written by Jessica Festa
Updated over 2 months ago

Follow these steps to send an invoice to a customer via email or print.

1. Find the Order and Click the Invoices Tab

  • Find the order you'd like to send the invoice for and open the order view

  • From the order view screen, click on the Invoices tab within the order.

  • You’ll see options to Email (blue button in the upper right) or Print (gray button in the upper right) the invoice.

3. Send the Invoice

  • Click Email to send the invoice electronically.

  • The customer's email address will auto-populate.

  • The email will be generated using your saved Email Template but you can edit the email before sending.

  • Once ready, click the Send button.

4. How to Verify Sent Invoices

  • You can confirm the email was sent in the Client Profile under Email Logs.

  • You'll also be able to preview the email sent to the customer by clicking the Eye icon.

  • The email includes a Proceed to Payment link which opens the credit card payment form and an invoice attachment is included for reference

  • If the invoice attachment is missing, check if it is added to your email template under your email settings.

5. Sending Multiple Invoices

  • To send multiple invoices at once, create a statement (covered in another guide).

Need Help?

If you have any questions, contact our team at [email protected].


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