The Products Usage report shows how your products were actually used across completed rentals, broken down by product, client, and order. It's useful for understanding which items move most and who is renting them.
Where to Find It
Reports → Product & Inventory Reports → Products Usage
What This Report Shows
Order number and the order's ship-out and return dates
Client name and company
User who created the order and the assigned salesperson
Product name, variant, and its categories
Total quantity used for that product on the order
Event start and end times
Filters You Can Apply
Date type — choose whether the date range is matched against the event date, the order start date, or the order creation date
Date range — the start and end dates of the period you want to review. A single report can cover up to about 13 months at a time. To review a longer period, run several consecutive date ranges and combine the exported files in Excel.
Category — limit results to one or more product categories
Location — if your company has more than one location, you can limit results to specific locations. (Single-location accounts won't see this filter.)
⚠️ What This Report Already Filters Out
Before reading the results, it's important to know what this report leaves out automatically — no matter which filters you choose:
Only returned orders are included. An order appears only after it has been marked Returned. Active, upcoming, or in-progress orders will not show here.
Quotes are never included. Only confirmed orders are counted, not quotes.
Only rental items are counted. Items that were sold rather than rented are not included.
In short: this report reflects rental products on orders that have already come back — a look-back at completed rental usage, not current or future activity.
How to Read the Results
Results are grouped by product, client, and order, so the same product can appear on more than one row if it was used by different clients or on different orders. The quantity column is the total used for that product on that specific order.
Permissions & Visibility
If your account is restricted to clients or orders you manage, you will only see those records. You will also only see data for the locations you have access to.
Exporting
You can export the report to Excel, CSV, or PDF. Larger reports are generated in the background — you'll be notified when the file is ready to download.
Need Help?
If you have questions about the Products Usage report, contact us at [email protected].