The Not Used Products report shows inventory that sat idle — products that were not on any order during your date range. It's the opposite of a usage report and helps you spot underperforming stock.
Where to Find It
Reports → Product & Inventory Reports → Not Used Products
What This Report Shows
Product name and variant
The inventory item and its quantity
Filters You Can Apply
Date type — match the date range against the event date, the order start date, or the order creation date
Date range — the period you want to check for inactivity. A single report can cover up to about 13 months at a time; to review a longer span, run consecutive ranges and combine the exported files in Excel.
Order type
Location — if your company has more than one location, you can limit results to specific locations. (Single-location accounts won't see this filter.)
⚠️ What This Report Already Filters Out
Note how this report decides what to show:
Only active inventory is considered. Inactive or archived items are not listed.
It shows only items that appeared on no order during your date range. If a product was used even once in the period, it won't appear here.
Exporting
You can export the report to Excel, CSV, or PDF. Larger reports are generated in the background — you'll be notified when the file is ready to download.
Need Help?
If you have questions about the Not Used Products report, contact us at [email protected].