The Serial Number Usage History report traces a specific serialized item through the orders it has been on, so you can see exactly where a unit has been and when.
Where to Find It
Reports → Product & Inventory Reports → Serial Number Usage History
What This Report Shows
Serial number, title, and SKU
Product name and variant
Location
Order number and client name
Order start and end dates
Filters You Can Apply
Date type — match the date range against the event date, the order start date, or the order creation date
Date range — the period you want to review. A single report can cover up to about 13 months at a time; to review a longer span, run consecutive ranges and combine the exported files in Excel.
Serialized item, order type, and order status
Location — if your company has more than one location, you can limit results to specific locations. (Single-location accounts won't see this filter.)
⚠️ What This Report Already Filters Out
Note what this report leaves out automatically:
Only active serialized items are included.
Deleted orders are excluded.
Exporting
You can export the report to Excel, CSV, or PDF. Larger reports are generated in the background — you'll be notified when the file is ready to download.
Need Help?
If you have questions about the Serial Number Usage History report, contact us at [email protected].