The Overbooked Orders report surfaces orders where the quantity committed exceeds what you have available, so you can resolve conflicts before they become a problem on event day.
Where to Find It
Reports → Transaction Reports → Overbooked Orders
What This Report Shows
Order number, title, and type
Product and variant
Overbooked, ordered, and resolved quantities
Event and order dates, location, client, and the user who created the order
Filters You Can Apply
Date type — match the date range against the order dates or the event date
Date range — the period you want to review. A single report can cover up to about 13 months at a time; to review a longer span, run consecutive ranges and combine the exported files in Excel.
Group by — order or product
Order type and order status
Location — if your company has more than one location, you can limit results to specific locations. (Single-location accounts won't see this filter.)
⚠️ What This Report Already Filters Out
Note what this report leaves out automatically:
Only orders with an active overbooking appear. Once an overbooking is resolved, it stops showing.
Order templates are excluded.
If you don't choose an order status, the report defaults to created and rented-out orders.
Exporting
You can export the report to Excel, CSV, or PDF. Larger reports are generated in the background — you'll be notified when the file is ready to download.
Need Help?
If you have questions about the Overbooked Orders report, contact us at [email protected].