Updating a product's price changes pricing only for new quotes and orders going forward. Existing transactions keep the price that was in effect when each line item was added — so you can safely raise or lower prices in the middle of busy season without recalculating active quotes or paid orders.
How pricing is "frozen" on existing transactions
When you add a product to a quote or order, Rentopian records that line item's price as a stored value on the transaction. From that point on, the line is independent of the product's current price. Editing the price later does not propagate to existing transactions.
Where prices live in Rentopian
Prices are stored at the variant / inventory level, not on the product itself. The Edit Product screen only changes general information (name, category, description, attributes, etc.) — it does not change pricing. To update a price, always edit the variant.
To update a product's price
There are two paths. Both end at the same place: the Stock tab on the variant.
Option A — From the product view
Go to Products → List.
Click the view (eye) icon on the product whose price you want to change.
In the product view, find the variant and click the pencil icon to edit it.
Open the Stock tab.
Update Rental Price (and Purchase Price / Replacement Fee if needed).
Click Save & Close.
Option B — From the Inventory list
Go to Inventory → List.
Find the variant and click the pencil (Edit) icon.
Open the Stock tab.
Update Rental Price (and Purchase Price / Replacement Fee if needed).
Click Save & Close.
The new price applies to all new transactions from this moment. Existing quotes and orders are unaffected.
Note: Editing the product itself (the "Edit Product" screen) does not update prices. Always edit the variant — either through the product view or directly from the Inventory list.
What if I want an existing quote to use the new price?
You have two options:
Option 1 — Remove the line item and add it back. Open the quote → click Edit → click the trash icon next to the line → add the product back from the dropdown. The newly added line picks up the current price. Click Update Quote to save.
Option 2 — Clone the quote. Cloning creates a new quote at current pricing (unless you check Keep Pricing in the Clone modal). This option only makes sense for quotes you have not yet shared with the client — i.e. quotes with no payments, no signature, and no client movement. Otherwise, use Option 1. See: What carries over when I clone a quote or order.
Bulk updates for many products at once
To update many prices at once, use the data-import bulk update tool (download template → edit Quantity / Rental Price / Sale Price → re-import). See the dedicated guide: Bulk Updating Inventory Quantity, Rental Price, or Sale Price
Frequently asked
I changed a price but a line on an existing quote still shows the old amount — is that a bug?
No, that is the expected behavior. Existing transactions keep the price that was in effect when each line item was added. Remove the line and add it back to refresh the price on that line — or, if the quote has had no client movement yet, clone the quote (with Keep Pricing unchecked) to start fresh at the current price.
Does the same "frozen" behavior apply to delivery fees and tax rates?
Yes. Delivery zone fees and tax rates are also stored on the transaction at the time of creation. They only recalculate when you edit the transaction's address, dates, or trigger a tax recalculation.
I have hundreds of products to reprice — what's the fastest way?
Use the bulk import tool linked above. Download the template, update the Rental Price column for the rows you need, and re-import. Existing quotes and orders are still unaffected.